Fluffy heart bag charm red

Wipe it clean with a soft, slightly damp cloth and let it air dry; never in the washing machine. Keep the metal parts dry and away from perfume. Take it off your bag before you wash the bag, and store it separately in a pouch or box.

You can return without giving a reason, using the return form or by email. After that you have another 14 days to send your item back. Request a return label from us: it costs € 3.74 in the Netherlands and is deducted from your refund, with no other costs. Please return your item carefully and as complete as possible. Read our return policy.

In stock: our guideline is to ship your order within 2 to 3 business days with PostNL, and you receive track & trace when available. In the Netherlands and Belgium you usually have it at home within 3 to 5 business days after ordering, in most other EU countries within 4 to 10 business days. These are guidelines, not guarantees: during busy periods, sales and holidays it can take longer.

Free shipping: from € 25 in the Netherlands and from € 50 in the rest of the EU (amount after discount). Choose 3 bag charms or 3 brooches and you get 10% off and free shipping in the Netherlands.

Pre-order (temporarily sold out): we order it exclusively for you from our supplier. As soon as it arrives, we pack it and send it straight to you with PostNL. Our guideline is to ship within 4 weeks of your order, including the sourcing time. Availability at our supplier can change, so order now and we secure it for you. If there is an unexpected delay, we tell you right away and you choose: wait or cancel free of charge.

Ordering a pre-order together with other items? Then we send everything in one parcel once all items are in. Want the rest sooner? Place a separate order.