Withdraw from your order

Do you wish to cancel (withdraw from) an order or part of your order? You can do so within 14 days of receipt, without providing any reason. Fill in the form below and click "Confirm cancellation". You will immediately see a confirmation on your screen and you will receive a confirmation of receipt from us via email, containing the details of your notice and the date and time you submitted it.

Name *

Email address of your order *

Order number *

Your order number (e.g., #1001) can be found in your order confirmation.

Which items do you wish to cancel?

Leave blank if it concerns your entire order.

Comment (optional)

Providing a reason is not required. Is an item damaged or incorrectly delivered? Briefly describe what is wrong; we will contact you regarding the solution and return costs.

Confirm cancellation

Prefer another way?

Via your orders: go to my orders, log in with the email address of your order (you will receive a one-time code; you do not need to create a password or account), select the order, and request a return.

Via email: email info@noxiethelabel.nl, optionally using the model form below. The use of this form is not mandatory.

Model withdrawal form
To: Noxie The Label, Liviusstraat 1, 5216 CD 's-Hertogenbosch, The Netherlands, info@noxiethelabel.nl

I/We* hereby give notice that I/We* withdraw from my/our* contract of sale of the following goods:
[product description and order number]

Ordered on* / Received on*: [date]
Name of consumer(s): [name]
Address of consumer(s): [address]
Signature of consumer(s) (only if this form is submitted on paper)
Date: [date]

* Delete as appropriate.

After your notice, you have 14 days to return the items to: Noxie The Label, Liviusstraat 1, 5216 CD 's-Hertogenbosch, The Netherlands. More information can be found on the shipping & returns page.